Centre Services

The Customer Service Desk is located near Big W and you can access any of the following services from one of our friendly Customer Service Officers: 

  • Buy a gift card 
  • Hire a wheelchair, motorised scooter, stroller or kiddie cruiser
  • Fill out a community noticeboard ad
  • General enquires 
  • Give feedback 
  • Ask for directions
  • Find out more about in centre promotions and competitions
  • Sign up as a centre VIP

Family Friendly Services

Our two Family Lounges are fully equipped with private feeding rooms, a microwave, as well as junior and adult toilets.

High chairs are available in the Boardwalk Food Court.

Strollers and Kiddy Cruisers are available to hire free of charge – see the Customer Service Desk, located outside of Big W.

There is also Parents with Prams parking available at either end of the Centre, ensuring easy access for Mums and Dads.

Wheelchair/Scooter Hire

Free Wheelchair and Motorised Scooter hire is now available with approved identification at the Customer Service Desk, located outside of Big W.

There are four accessible toilet facilities available in-centre.

There is also ample disabled parking at either end of the Centre to ensure easy access for all customers.

ATMs and Banks

Runaway Bay Centre is a superior services hub with numerous banking services available.

The following banking facilities (including ATM’s) are available throughout the centre:
ANZ Bank
Commonwealth Bank
Heritage Building Society
National Australia Bank
St George
Suncorp Metway
Westpac

Additional ATM’s:
Rediteller